The following Privacy Statement shall govern and apply to all persons who access or use the websites located at www.ethicalelementsme.com, our mobile applications, our blogs, and any other websites (hereafter “the Site”) owned by EELEMENTS TEXTILE TRADING CO. L.L.C (hereafter “EELEMENTS TEXTILE TRADING CO. L.L.C,” “we,” or “our”). Your privacy is important to us at EELEMENTS TEXTILE TRADING CO. L.L.C. In this policy, we explain what personally identifiable information we may collect and how we may use it. Additionally, this policy discusses other important privacy topics.
EELEMENTS TEXTILE TRADING CO. L.L.C only voluntarily collects personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) from our website or e-mail correspondence. We collect general information about visitors to our site via our host web server. A user’s IP address is recorded to track their session, but they remain anonymous. This data gives us a glimpse into certain trends and statistics, such as which parts of our site users are visiting, how long they stay there, their domain names, and the states and countries they originate from. You are not personally identifiable by your IP addresses. As part of our effort to better serve you, we will collect general information (such as the type of browser you use and the files you request).
2. PERSONAL INFORMATION PROVIDED BY YOU
We receive and store any information you knowingly provide to us, such as:
- Full name
- Email address
- Phone number
- Shipping Address
- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)
- Username and password for your EELEMENTS TEXTILE TRADING CO. L.L.C membership
- A record of your EELEMENTS TEXTILE TRADING CO. L.L.C orders, purchase history, and shopping behavior and preferences
- Information provided by you through your interactions with us in social media
- Location and geographic information that could be collected if you use our mobile site or app.
- Other details that you may submit to us or that may be included in the information provided to us by third parties.
3. WHY WE COLLECT THE INFORMATION?
A major objective of EELEMENTS TEXTILE TRADING CO. L.L.C. is to provide the best products and services possible to our customers and to satisfy their wants and needs. As a company, we use your Personal Information to track your order, analyze your preferences, and keep a record of trends and statistics. For this, we need to collect certain Personal Information.
4. YOUR CONSENT
The collection of any Personal Information from you is subject to your consent, for example, when you open an account, purchase and receive products, or participate in a special offer. We may, however, use your Personal Information for establishing and managing our business relationship with you, unless we inform you otherwise. Legislation and restrictions apply to sensitive information. Communication with EELEMENTS TEXTILE TRADING CO. L.L.C, including email and completion of online forms, constitutes your consent to the collection of Personal Information.
To enable us to respond to your concerns or for business purposes, we may need to keep a record of the transaction depending on the product you purchased. We may hold Personal Information for the following purposes:
- Internal accounting and administration;
- To analyze our website usage.
- To supply you with information about your account including regular statements;
- To respond to inquiries;
- Enhancing customer service, product options and to improve product performance;
- Promotions, competition entry forms, redemption vouchers, and special offers;
- For sales records;
- To provide information about us, our products, services and special offers; and
Occasionally we require organizations outside EELEMENTS TEXTILE TRADING CO. L.L.C to provide a service for purposes, which are necessary for us to conduct our business, functions and activities (for example advertising names of competition winners and delivering products). We take all steps to ensure these organizations both inside and outside of the United Arab Emirates deal with Personal Information according to this Policy.
6. HOW WE MANAGE YOUR INFORMATION
Depending on your preference, you may contact us personally, by telephone or mail, or via the Internet. Protecting the personal information we collect ensures that it is not misused, lost, accessed, modified, or disclosed.
7. OUR DISCLOSURE OF YOUR INFORMATION
EELEMENTS TEXTILE TRADING CO. L.L.C does not share the personal information of its users with unaffiliated third parties for promotions. We do, however, use a third-party payment processor and shipping agent to ensure the payment and delivery of your purchased products. Other third parties may be used for other purposes on occasion. Third parties are not authorized to use your personal information for their own promotional purposes. Your personal information will be accessible by these third parties only to help complete transactions.
Despite the fact that we use industry-standard best practices to safeguard your Personal Information, WE DO NOT REPRESENT, WARRANT, OR GUARANTEE that it will be secure. This means that we cannot guarantee the privacy of your Personal Information or private communications. Notwithstanding this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party. In the event there is a breach of security, or we are made aware that your personal information could be jeopardized, we will take all necessary measures to communicate these issues to you so that you can take steps to protect yourself.
8. LEGAL DISCLOSURE
EELEMENTS TEXTILE TRADING CO. L.L.C considers the individual information to be confidential, we will not disclose any personal information to third parties (except as described above) unless release is required by law or is pertinent to judicial or government investigations or proceedings. We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as EELEMENTS TEXTILE TRADING CO. L.L.C, in our sole and absolute discretion, deems necessary and appropriate.
9. ACCESSING YOUR PERSONAL INFORMATION
You have the right to access your Personal Information in our system. If you require details of your Personal Information held by us, you will need to send an email requesting for it along with your ID Proof, which we will process in a fair time. If you find that the information, we hold about you is inaccurate or out of date then we will promptly correct it upon receipt of the changes from you.
10. LINKS TO THIRD PARTY SITES
Our Site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. However, we encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.
11. USER GENERATED CONTENT
Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments, posts on social media pages, etc.) becomes publicly available, and can be read, collected, and used by other members of this Site to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images throughout the Site. EELEMENTS TEXTILE TRADING CO. L.L.C is not responsible for the personal information users select to disclose in these forums.
12. AGREEMENT TO OUR TERMS & CHANGES TO THIS PRIVACY STATEMENT
14. CONTACT US